Refund policy
Customer satisfaction is our top priority. If you are not satisfied with your purchase, you may request a return within 30 days of the purchase date. Unfortunately, we cannot offer a refund or exchange after the 30-day return period has expired.
Am I Eligible for a Return?
You may request a return if all of the following conditions are met:
- The return request is submitted within 30 days of purchase.
- The item is unused.
- The item is in its original packaging.
How Do I Get a Prepaid Return Label?
If you are returning an item because it is damaged, incorrect, or did not meet your expectations, we will provide a free prepaid return label.
If the item is damaged or incorrect, we will review your claim and may require photographs or other supporting documentation.
When Can I Expect My Refund?
Once we receive your returned item, our warehouse will inspect it to confirm that it meets the return requirements.
If the return is approved, the refund will be issued to your original payment method within seven business days. Your bank or payment provider may require additional time to post the refund to your account.
How Do I Exchange an Item?
We do not process direct exchanges. To exchange an item, return the original item for a full refund and place a new order for the item you want.
